1. Please check the goods when handing over. If there is any damage, or the product information does not match the order, the transaction can be canceled and refunded. If there is any damage after the goods are received, they will not be returned or exchanged.
2. If the goods are sent by SF, please check as soon as possible after receiving the goods. If there is any damage within 5 days after delivery, it will not be returned (negotiable in special circumstances).
3. The following products are non-returnable:
~ Opened or used goods
~ skin care products
4. After successful payment, if then on-product is out of stock or damaged, no refund will be made for any reason.If the product is damaged during transportation, the customer can request a return/exchange, and the return shipping fee will be borne by the company.
5. If the customer finds that there is a human error in the purchase process, he can apply for a replacement within 3 days of the purchase date (no return/refund) only under the condition of stock and the consent of the merchant before accepting the replacement.
6. If the style of the product you received does not match the order, please also notify the store (whatsapp: 55010652)within 3 days, and keep the product intact with all original packaging (such as carton and accessories) and keep it in a new status. You can go to our store for exchange/return, or return the goods to our store by SF Express.